"Chris is a true professional. Working on acquiring a loan or refinance can bring thoughts of dread...but working with Chris and his team made my life easy. I continue to be impressed with his professionalism and work ethic. Highly recommend."
"Bill with USA Mortgage was great! We were going back and forth between USA mortgage and another local lender and Bill was so enthusiastic about our business and really worked for us. His customer service was phenomenal. We didn't exactly get the rate we wanted, but it was close and wasn't his fault. The market just wasn't in our favor. Bill made everything really simple and kept my agent informed so I wasn't having to relay information. He was responsive, courteous, and professional, and his assistant Courtney is also really great. Very responsive and helpful. Thanks Bill for great mortgage process - you made the home buying process so easy."
"Joe (and Bob) were both so helpful and easy to work with. They explained everything in easy to understand terms and made this process so much easier!"
"Chris and his entire team were very responsive and a pleasure to work with. The entire process went smoothly with no complications. I would highly recommend Chris!"
"I contacted Joe upon the advice of my Sister and Brother in Law as Joe took care of them years ago when they bought their house. Joe was extremely professional, and willing to listen to the horror story that I and my wife had been through with other lenders. We had been turned down with another lender even after their pre-approval. Joe took my information asked some very pointed questions and within 24 hours our loan was in underwriting. We will be closing on our house on the 22 of February, and without Joe and his team, it NEVER would have happened."
"WOW.......WHERE DO I EVEN START. JOE & BOB WERE TRULY THE BEST. I BELIEVED THEY WORDED HARDER THAN I DID IN THE PROCESS OF THIS HOME PURCHASE! I JUST DONT BELIEVE HOMEWONERSHIP WOULD HAVE BEEN POSSIBLE WITHOUT THEM. I MEAN THERE WERE BLESSINGS. I WOULD RECOMMEND THEM TO ANYONE I KNOW LOOKING TO PURCHASE A HOME. JOE WAS GREAT WITH RETURNING CALLS AND EMAILS WITHIN A 24 HOUR TIME PERIOD IF NOT SOONER. WE DID NOT CLOSE ON THE ORIGINAL CLOSE DATE, BUT THAT WAS DUE TO ISSUES I WAS HAVING WITH CREDIT REPORTS, AS WELL AS THE FACT THAT I WAS GETTING ASSISTANCE FROM BEYOND HOUSING TO ASSIST WITH DOWN PAYMENT. HAVING TO MEET CRITERIA FOR SEVERAL DIFFERENT ASPECTS, HE WAS PATIENT AND VERY HELPFUL. ALL FEES THAT WERE DISCUSSED EARLY ON NEVER CHANGED AND WERE AS DISCUSSED. EVEN WITH CLOSING AT A LATER DATE, INTEREST RATES REMAINED FIXED."
"Chris has been providing loans for my real estate clients for several years now, and I am extremely satisfied with his services, as are my clients. Things I look for in a loan officer are good communication skills, integrity, excellent customer service and creativity to find the right loan product. Chris excels at all of these skills. I feel very confident when referring a client to Chris that they will be in good hands for their mortgage needs."
"I have known Chris for a couple of years now. And the sole reason I would recommend him is he treats his clients and business associates like he treats his close friends. He respects them and will always be there and is trustworthy. He always had an answer/solution or had the means to get what he needed to accommodate our request. And he did it with a smile, always!! Thanks again Chris Gianino for making this process go as smoothly as it did."